Konfirm

Talk to us

Let's confirm more orders, together

Questions about pairing your WhatsApp numbers, connecting Shopify, or keeping sends customer-safe? Tell us a little about your store and a real person will get back to you within one business day.

Send us a message

Fields marked with an asterisk are required.

The store or brand you run.

We reply within one business day. No spam, ever.

Email us directly

Prefer email? Reach us any time at the address below — it routes to the right team.

support@konfirm.app

Response time

We reply to every message within one business day (Mon–Fri). Urgent support issues from paying customers are prioritized.

Other ways to reach us

  • Product support

    Already using Konfirm? Reach our support team for help with numbers, templates, or sending limits.

    Email support

  • Docs & guides

    Setup walkthroughs, Shopify connection steps, and best practices for staying customer-safe.

    Read the docs

  • See a live demo

    Want a guided tour of the inbox, reply classification, and audit logs? Book time with sales.

    Talk to sales