Pricing that scales with your order volume
Pay for what you run — stores, WhatsApp numbers, message volume, and seats. No revenue cut, no per-order fees. Start free and upgrade when your volume grows.
Starter
Solo store owners validating COD confirmation.
- 1 Shopify store
- 1 WhatsApp number
- 1,000 messages / mo
- 1 seat
- Automated COD confirmation pipeline
- Rule-based yes / no reply matching
- Shopify order tag write-back
- Per-number rate limits & quiet hours
- Human inbox with order context
- Audit log of every action
Growth
RecommendedGrowing brands running real daily volume.
- Up to 3 stores
- Up to 3 WhatsApp numbers
- 10,000 messages / mo
- 5 seats
- Everything in Starter
- Multi-number routing & load balancing
- Follow-up sequences with attempt limits
- Team inbox: assignment, notes, quick replies
- Number health & risk dashboard
- Confirmation analytics by template & city
Pro
High-volume ops teams that need AI and priority.
- Up to 10 stores
- Up to 10 WhatsApp numbers
- 50,000 messages / mo
- 15 seats
- Everything in Growth
- Advanced eligibility & escalation rules
- Priority sending queues
- Roman Urdu & Urdu language understanding
- Suppression & do-not-contact lists
- Agent performance reporting
- AI reply classification with confidence scoringAI
Enterprise
Multi-brand operations with custom requirements.
- Unlimited stores
- Unlimited numbers
- Custom message volume
- Unlimited seats
- Everything in Pro
- Custom usage limits & overage terms
- API access & custom integrations
- SSO & advanced role-based access
- Dedicated support & onboarding
- Audit & compliance assistance
Prices in USD. Annual plans bill yearly at the equivalent of 10 months. Usage above your plan's monthly messages is billed as a metered overage. Every plan starts with a free trial — no card required.
Early-stage COD brands get 50% off for a year
If you're a newly launched store doing under 200 COD orders a month, you qualify for half off any plan for your first 12 months — so you can build healthy confirmation habits before you scale.
Compare plans
Every capability, side by side
Limits and features by tier. On smaller screens this collapses into a per-plan breakdown.
Starter⌄
Limits
- Shopify stores1
- WhatsApp numbers1
- Monthly messages1,000
- Team seats1
Confirmation pipeline
- Automated COD confirmation
- Shopify order tag write-back
- Multi-number routing
- Follow-up sequences
- Advanced eligibility & escalation rules
- Priority sending queues
Reply understanding
- Rule-based yes / no matching
- AI reply classificationAI
- Urdu & Roman Urdu understanding
Inbox & safety
- Human inbox with order context
- Team assignment, notes & quick replies
- Per-number rate limits & quiet hours
- Number health & risk dashboard
- Suppression & do-not-contact lists
Reporting & support
- Audit log of every action
- Confirmation analytics
- Agent performance reporting
- API access
- SSO & advanced roles
- Dedicated support & onboarding
Growth⌄
Limits
- Shopify stores3
- WhatsApp numbers3
- Monthly messages10,000
- Team seats5
Confirmation pipeline
- Automated COD confirmation
- Shopify order tag write-back
- Multi-number routing
- Follow-up sequences
- Advanced eligibility & escalation rules
- Priority sending queues
Reply understanding
- Rule-based yes / no matching
- AI reply classificationAI
- Urdu & Roman Urdu understanding
Inbox & safety
- Human inbox with order context
- Team assignment, notes & quick replies
- Per-number rate limits & quiet hours
- Number health & risk dashboard
- Suppression & do-not-contact lists
Reporting & support
- Audit log of every action
- Confirmation analytics
- Agent performance reporting
- API access
- SSO & advanced roles
- Dedicated support & onboarding
Pro⌄
Limits
- Shopify stores10
- WhatsApp numbers10
- Monthly messages50,000
- Team seats15
Confirmation pipeline
- Automated COD confirmation
- Shopify order tag write-back
- Multi-number routing
- Follow-up sequences
- Advanced eligibility & escalation rules
- Priority sending queues
Reply understanding
- Rule-based yes / no matching
- AI reply classificationAI
- Urdu & Roman Urdu understanding
Inbox & safety
- Human inbox with order context
- Team assignment, notes & quick replies
- Per-number rate limits & quiet hours
- Number health & risk dashboard
- Suppression & do-not-contact lists
Reporting & support
- Audit log of every action
- Confirmation analytics
- Agent performance reporting
- API access
- SSO & advanced roles
- Dedicated support & onboarding
Enterprise⌄
Limits
- Shopify storesUnlimited
- WhatsApp numbersUnlimited
- Monthly messagesCustom
- Team seatsUnlimited
Confirmation pipeline
- Automated COD confirmation
- Shopify order tag write-back
- Multi-number routing
- Follow-up sequences
- Advanced eligibility & escalation rules
- Priority sending queues
Reply understanding
- Rule-based yes / no matching
- AI reply classificationAI
- Urdu & Roman Urdu understanding
Inbox & safety
- Human inbox with order context
- Team assignment, notes & quick replies
- Per-number rate limits & quiet hours
- Number health & risk dashboard
- Suppression & do-not-contact lists
Reporting & support
- Audit log of every action
- Confirmation analytics
- Agent performance reporting
- API access
- SSO & advanced roles
- Dedicated support & onboarding
Billing FAQ
Pricing questions, answered
Each plan includes a monthly message allowance. If you send more than your allowance in a billing period, the extra messages are billed as a metered overage at your plan's per-message rate. You can set alerts and a hard cap so you're never surprised.
Every outbound WhatsApp message your pipeline sends — initial confirmations and follow-ups — counts toward your monthly allowance. Inbound replies from customers are free. Messages you send manually from the human inbox also count.
Yes. Every plan starts with a free trial so you can connect a store, pair a number, and run real confirmations before you pay. No credit card is required to start, and you can cancel any time during the trial.
Anytime. Upgrade, downgrade, or add WhatsApp numbers, stores, and seats from your billing dashboard — changes are prorated against your current cycle. Annual plans can switch to a higher tier mid-term.
Annual plans are billed once a year at the equivalent of ten monthly payments — effectively two months free. Monthly plans are billed every month with no commitment.
No. Konfirm is a flat subscription with predictable usage overages. We never take a percentage of your sales or confirmed revenue.
Try it free before you pick a plan
Connect Shopify, pair a WhatsApp number, and run real COD confirmations on a free trial. Choose a plan only when you're ready.